Our Moe branch will be closed on Friday, 27th of February 2026. In the meantime, if you need assistance with your private health insurance, please contact one of our friendly consultants on 1300 362 144 or alternatively our self service options are available at this time via our Digital Member Services (DMS) or Mobile App. Thank you for your patience.

We’re closed from 12:45pm on 24 December 2025, re-opening from Friday 2 January 2026. During this time you can access information about your account through the Latrobe Health Online Account or the Latrobe Health Services App.

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Wishing you a safe and happy holiday period.

We make regular improvements on our systems to provide you with the best services possible. There may be some disruption to our App and digital member services portal on Tuesday 2 December between 7am and 7.30am and on Thursday 4 December between 7.30pm and 8.30pm while we complete this work. We apologise for any inconvenience.

We are experiencing technical issues, which is causing disruption to our services, including branches (Traralgon) and contact centre. 

Our Traralgon branch will remain closed during this time while we rectify the issue.

For self service on your Latrobe Health membership, you can access your Latrobe Health Online Account or the mobile app.

Thanks to all our members for their patience and understanding while we work to rectify these issues, we apologise for any inconvenience.