• Planned Maintenance

    22 Oct 2025, 5:00AM
    Australia Wide
    Website

    Planned maintenance from the 22nd to 27th October 2025.

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    We’re currently giving our join process a quick refresh and will be ready to help you sign up on Monday 27 October. We appreciate your patience and cooperation during this time.

  • Services Disruption

    16 May 2025, 2:51AM
    Gippsland
    Branch and Contact Centre

    We are experiencing technical issues, which is causing disruption to our services, including branches (Traralgon) and contact centre. Please be patient while we work to rectify this issue.

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    We are experiencing technical issues, which is causing disruption to our services, including branches (Traralgon) and contact centre. 

    Our Traralgon branch will remain closed during this time while we rectify the issue.

    For self service on your Latrobe Health membership, you can access your Latrobe Health Online Account or the mobile app.

    Thanks to all our members for their patience and understanding while we work to rectify these issues, we apologise for any inconvenience.

     

  • Branch/Hub Closure

    9 Apr 2025, 4:59AM
    Maryvale
    Branch

    Maryvale branch closure, due to planned maintenance on Thursday the 10th of April 2025

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    Our Maryvale branch will be closed on Thursday the 10th of April 2025 due to planned maintenance. In the meantime, if you need assistance with your private health insurance, please contact one of our friendly consultants on 1300 362 144 or use webchat, alternatively our self service options are available at this time via our Digital Member Services (DMS) or Mobile App. Thank you for your patience.

  • Holiday Closure

    15 Dec 2024, 3:00PM
    Branches, Contact Centre

    We’re closed from 1pm on 24 December 2024, reopening Thursday 2 January 2025. During this time you can access information about your account through the Latrobe Health Online Account or the Latrobe Health Services App. Wishing you a safe and happy holiday period.

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    We’re closed from 1pm on 24 December 2024, reopening Thursday 2 January 2025. During this time you can access information about your account through the Latrobe Health Online Account or the Latrobe Health Services App.

    iOS 

    Android

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    Wishing you a safe and happy holiday period.

     

  • Service Centre Outage

    10 Dec 2024, 12:59PM
    LHS
    Member Services Centre

    Please be advised that our Member Service Centre will be closed after 2:00pm today, the 11th December 2024. Self service options are available at this time via our Digital Member Services (DMS) or Mobile App.